Explanatory text
|
Service channel
|
Number of Services
|
Percentage
|
|---|---|---|
|
Manual Services
|
4
|
4%
|
|
Electronic Services
|
102
|
96%
|
|
Maturity of the Digital Services
|
Number of Services
|
Percentage
|
|---|---|---|
|
Procedural Services
|
52
|
51%
|
|
Transformational Services
|
16
|
16%
|
|
Informational Services
|
22
|
21%
|
|
Interactive Services
|
12
|
12%
|
|
Total
|
102
|
100%
|
|
Service Name
|
Total Transactions
|
Digital Rate
|
Completion Rate
|
Users Satisfaction Rate
|
|---|---|---|---|---|
|
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|
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|
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|
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|
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|
