Respond to a request of an appeal

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Government

This service enables governmental entities to respond to an appeal (complaints) on an award winning offer and to take the necessary actions

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Targeted Category

Government entities

Time Icon
Duration

NON

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Service Channels

Etimad Portal

Service Languages Icon
Service Language

Arabic ، English

Riyal Icon
Fees

Free

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SMS Availability Status
Not Available
Related Applications
Not Available
1- Login to Vendors appeal list and review its details by the secretary of the bid examination committee in the government entity to be sent for review and approval
2- Review the appeal request by the head of the bids examination committee to take the decision either by acceptance or rejection, notify the vendor with the decision along with mentioning the rejection reason
1- Appeal requests may not be reviewed before the end of the suspension period.
2- If the entity does not respond to the appeal request within a period of fifteen days, the response shall be considered a rejection after this period.
N/A
Users Icon
Targeted Category

Government entities

Time Icon
Duration

NON

Device Icon
Service Channels

Etimad Portal

Service Languages Icon
Service Language

Arabic ، English

Riyal Icon
Fees

Free

Riyal Icon
SMS Availability Status
Not Available
Related Applications
Not Available
Rollout Date :   29-03-2023

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