NCGR launched the government ERCAB service via “Etimad” platform for facilitation of government travel procedures within government services digitization enhancement framework for public sector’s employees, in addition to other government services such as scholarships and medical trips for non-public sector employees.

Such service resulted from a qualitative partnership between NCGR, the Ministry of Finance, Expenditures and Projects Efficiency Authority "EXPRO" and SAUDIA Airlines, aiming at facilitation of government travel procedures by services enhancement and development for beneficiaries via unified e-procedures.

Said service enables beneficiaries to acquire travel tickets by using integrated digital procedures to improve operational efficiency in government authorities, through reduction of several procedures, starting from application filing through ticket issuance.

Such service is distinguished by the issuance of ERCAB orders and travel tickets electronically in addition to the possibility of amendment of booking dates at any time upon issuance of approval for public sector’s employees, as well as cancellation of approved ERCAB order prior to ticket issuance easily and simply by contacting SAUDIA.

Said service strives to deliver a one-of-a-kind digital experience for all government authorities and public sector employees, including civilians and military personnel, as well as individuals, including residents, citizens, and visitors.

It is worth noting that NCGR works to provide various services and products via unified and integrated systems for enhancement of e-services quality level in government financial transactions, improvement of innovation and utilization of modern technologies for purpose of optimization of beneficiaries’ experiences.