Escalation of appeal request

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Business

This service enables registered vendors to escalate the appeal (complaint) after rejection or not receiving a response within the specified period

SLA Page
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Targeted Category

Vendors

Time Icon
Duration

NON

Device Icon
Service Channels

Etimad Portal

Service Languages Icon
Service Language

Arabic ، English

Riyal Icon
Fees

Free

Riyal Icon
SMS Availability Status
Not Available
Related Applications
Not Available
1- Select tenders service, then select the requested tender to review tender and appeal information
2- Select contacting government entity service and apply a request of escalating an appeal request
3- Select reason of re appealing and complete the request details to be sent to the appeal review Committee on the government entity
1- Vendor to submit an evaluated bid
2- Specific tender been rewarded Previous appeal request responded to with rejection within the specified period 3- Bank Guarantee related to the tender is valid for at least 30 days
The Bank Guarantee
Users Icon
Targeted Category

Vendors

Time Icon
Duration

NON

Device Icon
Service Channels

Etimad Portal

Service Languages Icon
Service Language

Arabic ، English

Riyal Icon
Fees

Free

Riyal Icon
SMS Availability Status
Not Available
Related Applications
Not Available
Rollout Date :   16-01-2023

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