A number of enhancements have been implemented to the Government Ticketing Service "Ercab" through the "Etimad Individuals" application. These improvements aim to streamline government travel procedures and enhance the beneficiary experience. The enhancements include providing the feature to view Ercab order details, historical data, and display ticket details directly through the application.

Etimad Platform is an electronic platform that offers various services to different government, private, financial, banking sectors, and individuals, which enhances the partnership between them to achieve the development project objectives in the Kingdom, enabling the digital transformation of these services, raising transparency and efficiency, and enhancing the beneficiary experience.